I brought my desktop to BestBuy and their young geek squad was telling me: "You are not a qualified technician to add components on your desktop, so we cannot serve your computer. This has been industry practice for more than 30 years."
LAUGH OUT LOUD! 30 years! The geek squad hardly even started his twenties, and acted as a veteran in industry?! I've been DIYed PC for probably more than this guy's age and never once did I hear such a bragging comment regarding warranty service.
So why are DELL, HP, and the others selling components for customer upgrade? Why isn't there any warranty sticker preventing me from opening the case, but the power supply and hard drive?
It turned out to be a faulty factory-installed hard drive, and I decided not to send it in to manufacturer for data security reason.
BestBuy should really fire this kind of employees to save their customer relation.
And for sure, BestBuy will never get my business again. Big or small.
LAUGH OUT LOUD! 30 years! The geek squad hardly even started his twenties, and acted as a veteran in industry?! I've been DIYed PC for probably more than this guy's age and never once did I hear such a bragging comment regarding warranty service.
So why are DELL, HP, and the others selling components for customer upgrade? Why isn't there any warranty sticker preventing me from opening the case, but the power supply and hard drive?
It turned out to be a faulty factory-installed hard drive, and I decided not to send it in to manufacturer for data security reason.
BestBuy should really fire this kind of employees to save their customer relation.
And for sure, BestBuy will never get my business again. Big or small.
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